Zen asked 1,000 remote workers and 500 business decision-makers who, together, uncovered the errors being made by organisations that are stopping them from being attractive places to work for home workers.
While companies promise to be investing in the right tools and technologies to make hybrid working feasible, only 21 per cent of the respondents agreed, highlighting a huge need for action in an effort to retain or attract workerst.
While hybrid working has been proven in many cases to deliver the same (or better) results as old-school office-based working only a one-third of staff saw their work-life balance as having improved.
Almost half of the workers in question believe that their employers trust them the same as they would do in the office, with a three-quarters having already installed or are exploring the installation of remote monitoring software, which Zen Internet reckons is on course for “fuelling a disconnect between homeworkers and employers.”
Zen Managing Director, Martin O’Donnell, said: “With technology underpinning the culture and productivity of homeworkers, significant investment must be prioritized to ensure equal levels of performance and morale to what employees might get in the office,” calling out inadequate VPNs and firewalls, poor connectivity, and questionable communications.