SAP users in the UK and Ireland are getting furious at the German company's  licensing agreement which is more obtuse than the software.

SAP software is esoteric enough, with most people not really sure what it does, but an SAP UK and Ireland User Group survey of 336 SAP users in 150 SAP user organisations revealed a customer base demanding better value for money in difficult economic circumstances.

As companies shift from the enterprise to the cloud, or to hybrid cloud/on-premise models, SAP licences appear to be a mess, the group concludes. Speaking to Computer Weekly  Philip Adams, vice-chairman of the UK & Ireland SAP User Group, said SAP was trying to do something about the problem.

But 95 per cent of SAP users believe the company’s software licensing policy is too complicated. Another 88 per cent of respondents believe SAP should make its price list public and 89 per cent of users stated they would like SAP to reduce complexity by offering software that is only limited by one licence.