
HP customers face 15-minute call wait
Tech giant pushes online support
The maker of printer ink, which is about as expensive as racehorse sperm, has quietly introduced a 15-minute minimum wait time for consumer PC and print customers who attempt to phone its call centre for support.

Fastweb stuffs up customer support
Better just never to hear from customers ever again
Italian ISP Fastweb has a novel way of dealing with customers, it has decided it never wants to talk to them ever again.