Belaboured disk drive outfit Seagate has its hand full trying to
fix a flaw in its flagship high-capacity Barracuda 7200.11 hard drive and its
Barracuda ES.2 and DiamondMax 22 Serial ATA drives.
Last week the outfit
released the second of two fixes for the firmware bug that caused the problem,
and it offered affected users free data recovery services from its i365 business unit. It is the second go the company had at fixing the bug. Its first
release on January 16 had flaws of its own. The flaw caused the drives to
freeze during I/O transfers of streaming video or when reading or writing files
at low speeds.
Seagate says that it hasn't got a clue how many of the drives
are failing although Duncan Clarke, managing director at Retrodata, told
Computerworld that he and some colleagues in the data recovery industry believe
that failure rates on Seagate's Barracuda 7200.11 drive are about 30%.
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